Privacy Policy
Absolute Wraps | Ceramic Pro Irving
Effective Date: 7/6/2025
At Absolute Wraps | Ceramic Pro Irving (“we,” “our,” or “us”), we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our services, in compliance with applicable privacy laws.
1. Scope
This Privacy Policy applies to information collected through:
Our website: www.ceramicproirving.com
In-person visits, consultations, and service appointments
Forms, inquiries, and digital communication
Payment and invoice processing systems
By using our services or submitting your personal information to us, you consent to the practices outlined in this policy.
2. What Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, mailing address
Vehicle Information: Make, model, year, VIN, license plate, and condition reports
Service Details: Requested services, before/after photos, job history
Payment Data: Credit/debit card details (processed through secure third-party providers)
Website Usage: IP address, browser type, pages visited, time spent (collected through cookies or analytics tools)
3. How We Use Your Information
We use your personal information for the following purposes:
To schedule, manage, and deliver services
To communicate with you regarding estimates, confirmations, or follow-ups
To process payments and send invoices or receipts
To improve our services, website, and customer experience
For legal, compliance, or warranty-related recordkeeping
For internal training, marketing, and promotional content (with your consent)
4. How We Share Information
We do not sell, rent, or trade your personal information.
We may share your data with trusted third parties only when necessary:
Payment processors (e.g., Stripe, Square, or POS systems)
CRM or booking tools (e.g., Urable)
Warranty or product vendors (e.g., Ceramic Pro)
Legal or regulatory authorities, when required by law or to protect our rights
All third parties are obligated to safeguard your data and comply with privacy laws.
5. Data Retention
We retain customer data only for as long as necessary:
To fulfill the purposes described above
To comply with applicable legal, financial, or warranty obligations
To support repeat customers with service history and records
You may request data deletion at any time, subject to legal or operational limitations.
6. Security
We implement industry-standard measures to protect your information:
Encrypted payment processing
Limited internal access to customer records
Secure cloud storage and password-protected systems
While we take reasonable precautions, no digital system is 100% secure. You provide data at your own risk.
7. Cookies and Tracking
Our website may use cookies or analytics to enhance your browsing experience. These tools collect non-personal data such as time spent on pages, click behavior, or general location (IP-based).
You may adjust your browser settings to decline cookies, but this may affect website functionality.
8. Your Rights
You may:
Request access to or correction of your data
Withdraw consent to marketing communications
Request deletion of your data (subject to exceptions)
Lodge a complaint with a regulatory authority if you believe your data was mishandled
To exercise your rights, contact us at the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available at www.ceramicproirving.com. Continued use of our services after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Absolute Wraps | Ceramic Pro Irving
930 N Belt Line Rd Suite 128, Irving, TX 75061
absolutewrapsdfw@gmail.com
(817) 768-3900